Thanks to a new suite of tools, the supervisor has an overview of the controllers' workload.
Thanks to a new suite of tools, the supervisor has an overview of the controllers' workload.
Normally, controllers work according to the four-eyes principle, meaning there are always two people on duty to support each other. In a Remote Tower Centre, several air traffic controllers, each monitoring an airport alone, are supported by a supervisor. If necessary, this supervisor provides the second pair of eyes.
